When disaster strikes—whether through fire, storm, or other property damage—filing an insurance claim can quickly become a complex and stressful process. One of the most common sources of confusion for homeowners and property owners is understanding the role of the adjusters involved. At SunPoint Public Adjusters, we believe that knowing the difference between public adjusters and insurance company adjusters is essential to protecting your financial recovery.
Insurance Company Adjusters: Who Do They Work For?
Insurance company adjusters are employed directly by your insurance provider. Their role is to assess your claim, estimate the damage, and determine how much the insurer should pay. While they may appear cooperative, it’s important to remember that their loyalty lies with the company, not with you, the policyholder.
These adjusters are trained to protect the financial interests of the insurance company. In practice, this often results in undervalued claims, denied coverage, or settlements that are rushed and fall short of what you are rightfully owed. Since many insurance company adjusters manage a high volume of claims at once, your evaluation may be completed quickly and without the detailed attention necessary, leaving critical damage unrecognized or overlooked.
Public Adjusters: Advocates for the Policyholder
Unlike insurance company adjusters, public adjusters work exclusively on behalf of the policyholder—you. Their objective is to secure the highest possible payout under your insurance policy, using a thorough and impartial approach to damage assessment.
At SunPoint Public Adjusters, our team consists of seasoned insurance professionals who conduct independent evaluations, meticulously document all losses, and ensure that no detail is missed. We understand the complexities of policy language and help our clients avoid common mistakes that can cause delays or reduce claim payouts.
If a claim is unfairly denied or underpaid, public adjusters are equipped to challenge the insurer with expert evidence and proven negotiation strategies. With us by your side, you won’t navigate the claims process alone—you’ll have dedicated professionals advocating for your best interests every step of the way.
Working with public adjusters like SunPoint ensures that you are fully informed, properly represented, and positioned to receive the compensation you’re entitled to. Whether you’re dealing with fire damage, water loss, or another insured event, public adjusters help you recover faster—and with less stress.
Let SunPoint Public Adjusters guide you through the claims process with clarity, expertise, and unwavering dedication. Your peace of mind is our priority.
SunPoint Public Adjusters, Inc. Advocates Only for the Insured’s Benefit
SunPoint Public Adjusters, Inc. (“SunPoint”) is the “Gold Standard” of the Public Adjusting industry. We comprehensively review and evaluate your insurance settlement, immediately deploy a team of specialists to assess and quantify your damages, and customize a strategy around your recovery.
Our in-house experts and external veteran professionals are experienced in quantifying and negotiating building, personal property, inventory, or other additional coverages. We work solely on your behalf to resolve your claim favorably. Our team ensures your insurance company does not delay, diminish, or deny benefits rightfully owed to you. Industry authorities agree that having a public adjuster like SunPoint on your side early in the process expedites and maximizes your recovery.
Policyholders have been benefiting from our knowledge and advocacy for decades. We have handled, managed, and successfully navigated claims ranging from homeowner losses to corporate losses in the hundreds of millions of dollars, disaster losses involving government entities and entire municipalities, agricultural and recall losses, and virtually any type of disaster claim that could be imagined.
Our team of Public Adjusters, building cost consultants, inventory specialists, forensic accountants, and equipment consultants is unmatched in our industry. It’s easy to be big, but being the best requires daily dedication—and we have that dedication, with a goal that’s perfectly aligned with yours.